Refund policy

Thank you for shopping with us! Here's what you need to know about returns and refunds:

RETURN AND REFUND POLICY

• ALL SALES ARE FINAL. We do not accept returns or exchanges at this time.
• If you receive a defective item or the wrong item, please contact us within 3 days of receiving your items. We will gladly replace it at no additional cost.
• If a package is returned to us because of an incorrect address, the customer will be responsible for the shipping cost for the item to be shipped again. Make sure to double check your shipping address.
• We are not responsible for any packages that are lost or stolen. Please contact the delivery carrier to help resolve this issue.

You can always contact us for any questions at info@theofficialseven.com.